Yapper is an advanced AI phone receptionist designed specifically for small businesses and trades, ensuring no lead is ever missed. It provides 24/7 call handling, sounding human and setting up in just 5 minutes. Unlike traditional voicemail, Yapper engages callers in real-time conversations, answering questions about services, collecting job details, and capturing appointment requests.
Key features include:
- 24/7 Call Handling: Ensures every business call is answered, whether after hours, during busy periods, or when staff are unavailable, preventing lost customers.
- Appointment Requests: The AI intelligently captures caller needs, preferred service times, and contact details, allowing businesses to quickly confirm jobs.
- Full Transcripts & Summaries: Every call is fully transcribed and searchable in a user-friendly dashboard. Businesses receive immediate SMS summaries with caller information, requested services, and booking status, eliminating the need for "how did that call go?" conversations.
- Smart Emergency Detection: Yapper identifies urgent situations like burst pipes or no heat, immediately transferring these critical calls to the business owner's cell phone with a brief context, ensuring rapid response.
- Easy Setup: Businesses simply paste their website URL, and Yapper automatically learns their services, hours, and location. A dedicated phone number is provisioned instantly, ready for call forwarding or as a main line.
- Trades-Specific Intelligence: Built with a deep understanding of trade vocabulary (e.g., water heater, HVAC condenser, electrical panel) and common emergencies, allowing for more natural and effective conversations with homeowners. It also avoids quoting final prices, leaving that to the business owner.
- Dashboard & Analytics: A clean dashboard provides access to call logs, transcripts, and AI summaries. It also tracks revenue from booked calls, offering insights into the ROI.
Yapper is ideal for solo operators and small crews in industries such as plumbing, HVAC, electrical, contracting, roofing, landscaping, locksmiths, and pest control. It acts as a reliable virtual receptionist, handling routine inquiries and capturing leads, while ensuring critical calls are escalated appropriately. It can also serve as an overflow or after-hours solution for businesses that already have a front desk. The service offers a 7-day free trial with no contracts and flat-rate pricing, starting at $199/month for 200 minutes. This solution addresses the critical issue of missed calls, which often result in lost revenue, by providing an efficient and cost-effective alternative to voicemail.
