Overview
ProxyAI is an AI customer-conversation platform for small online stores and any website owner. One assistant answers customers on web chat, WhatsApp, Telegram, LINE, Messenger, Instagram and Discord, with voice as an add-on. It is grounded in the merchant's own catalogue, documents and policies, so answers match what the store actually sells.
Key Features
- Commerce: live product answers, variant and stock-status checks, and in-chat cart building with checkout links on Shopify, WooCommerce and Wix.
- Bot Knowledge: answers from your own documents, such as shipping policies, sizing guides and FAQs.
- Human Handoff: passes a conversation to a person with an AI-written briefing.
- Helpdesk Connect: files tickets in Gorgias, Zendesk, Freshdesk, Help Scout, or a built-in board.
- Abuse Guard: rate limits, prompt-injection defence and spend caps.
- Agent Tasks: scheduled jobs such as sales digests and order-status watching.
- Voice: an AI phone number or call forwarding, priced per minute.
Use Cases
- Answer sizing, fit and stock questions on WhatsApp or Instagram outside business hours.
- Handle compatibility questions for accessories and hardware shops.
- Serve customers in Southeast Asia and Japan on LINE and Telegram from the same assistant as website chat.
- Install for client stores as an agency and earn referral commission through the partner programme.
Getting Started
- Install the free ProxyAI app for Shopify, WordPress or Wix, or paste one script tag into any website.
- Connect your catalogue and upload documents for Bot Knowledge.
- Connect the messaging channels you want to answer on.
- Add human handoff and helpdesk connection.
- Top up a prepaid wallet for AI usage.
Pricing & Plans
ProxyAI has no monthly subscription. The basic chatbot starts from $0 with AI usage metered per model from a prepaid wallet. Add-ons are bought individually as one-time purchases. Current rates are published at https://www.proxyai.app/.
ProxyAI is built and operated in Singapore. Website: https://www.proxyai.app/ | Partner programme: https://partner.proxyai.app/
