PandaChat is a unified AI assistant designed to streamline support and sales for online stores and businesses. Once you connect PandaChat to your store or website and upload your content (product catalog, FAQs, help docs), it becomes a 24/7 support team that can answer customer questions, recommend products, guide purchases, and resolve common support requests. It handles live website chat, email, social media comments and direct messages (including Facebook and Instagram), and even phone/voice support.
Because PandaChat has real-time access to your product catalog, order data and policies it can give accurate answers about stock, shipping times, returns, order status and product details. It can also suggest complementary items, help customers decide and complete checkout. That makes it both a support tool and a sales assistant working around the clock.
Setup is quick and requires no coding. A few minutes after installation you can have a custom AI support system up and running. PandaChat lets you pick the tone of voice that matches your brand so every answer feels personal and on-brand.
PandaChat is ideal for e-commerce stores, service businesses or SaaS companies that want to scale support without hiring more staff while offering fast, consistent and helpful customer service across all channels.
