BugShield offers comprehensive WordPress bug fixing and maintenance services, ensuring your website remains protected and operational around the clock. Designed for WordPress owners, from individual blogs to busy e-commerce stores, BugShield provides a streamlined solution for addressing website issues, enhancing security, and maintaining optimal performance.
The platform centralizes all essential website management tasks into a single, intuitive dashboard. Key features include:
- Fix Requests: Easily report any website issue in plain English. BugShield matches your request with a trusted, real WordPress developer who will work on the fix. You can track the progress of your fix from "Requested" to "Completed" on a simple board, ensuring transparency and accountability.
- Password Vault: Securely store all your critical website credentials, including WordPress login, hosting details, and other sensitive passwords. The Vault employs bank-level security, and every access is logged, providing a clear audit trail of who viewed what and when.
- Developer Chat: Experience direct communication with the developer assigned to your fix. This eliminates ticket queues and middlemen, allowing for real-time messaging, screenshot sharing, and direct approval of the completed work, fostering efficient problem resolution.
- 24/7 Monitoring: BugShield continuously monitors your website day and night for uptime, speed, security vulnerabilities, and plugin health. If any issues are detected, the team proactively addresses them, often before your visitors even notice, minimizing downtime and potential revenue loss.
- Cloud Backups: Benefit from automated daily or weekly snapshots of your entire website, securely stored off-site. The platform allows for easy restoration of full archives, specific files, or database dumps with just a few clicks, providing peace of mind against data loss.
- Multi-Site Workspace: For users managing multiple WordPress websites, BugShield offers a convenient multi-site workspace. This feature allows you to switch between different sites instantly, keeping all fixes, passwords, and maintenance plans neatly organized and tied to their respective domains.
The process for getting your site fixed is straightforward:
- Add Your Site: Create an account and add your website in under five minutes, securely storing your passwords in the Vault.
- Request a Fix: Describe the problem, and BugShield immediately matches you with a trusted WordPress developer, available day or night.
- Watch It Get Fixed: Communicate directly with your developer, monitor the progress, and approve the final result. Most issues are resolved the same day, with ongoing monitoring to prevent recurrence.
BugShield offers flexible pricing plans to suit various needs:
- One-off Task: Ideal for single, immediate fixes, starting from £49, with no subscription required.
- Shield Light: A maintenance plan priced at £99/month, including two bug fixes per month, weekly backups, and security monitoring.
- Shield Pro: The most popular plan at £199/month, offering unlimited bug fixes, daily backups, 24/7 monitoring with a 1-hour priority response, and comprehensive malware prevention and security scans.
Trusted by over 1,200 WordPress owners, BugShield has fixed more than 4,800 bugs to date, boasting an average first reply time of under two hours and 99.98% uptime across monitored sites. The service is praised for its speed, direct developer communication, and comprehensive protection against various WordPress issues, from critical errors and malware to checkout failures and theme glitches.
